This is my most valuable service which is aimed at Product Managers and owners of businesses that want help maximizing their profit from investment in delivering IT offerings. This service will teach you how to plan and implement IT offerings using straightforward processes that get you returns on your investment faster. It also helps you get feedback from your customer quicker so you can find out early whether what you’re delivering is exactly what they need, or if some adjustment is required before you invest too deeply.
Delivery Maturity Evaluation
Every client I work with to provide Delivery Acceleration service (described above) gets an evaluation of their maturity in delivering IT offerings as the first part of our engagement. This service is invaluable as it shows you what the projected improvement in your ROI would be from making some of the process changes I recommend and why.
When a delivery team is making changes to their processes they often need some help to make sure communication is happening smoothly without disrupting the responsibilities they already have to the business. I want you to be successful with the improvements to delivery I suggest, and there is no better way for me to help you then to provide coaching as needed. I have worked with management, developers, quality assurance and operations staff to help everyone understand their part in the big picture and to see the power they hold by being a critical part of successful delivery.
Automated Deployment and Quality Control
No technology investment has a bigger impact on a team’s ability to maximize their profitability than creating an automated process for deploying releases and testing them. With this capability in place, the return on your IT delivery investment goes up dramatically and it becomes much easier to satisfy both the team and your customers.
Data Management and Analytics
As a business operates, decision makers need reports with key information to make sound decisions. At a certain point, IT can no longer keep up with the growing demands for answers to their questions by creating more reports. Through investment in an analytics solution, the data generated by your business processes and IT offerings is available for ad-hoc analysis where anyone familiar with Microsoft Excel can easily get the answers they need.